ANCILLARY & SUPPORT DEPARTMENT

Medical Records & Health Information Management

Supporting the accurate organization, safekeeping, and appropriate release of patient health information and hospital medical records.

ABOUT MEDICAL RECORDS

Protecting and Managing Your Health Information

The Medical Records and Health Information Management Department at Nazarenus Hospital is responsible for maintaining and organizing important patient health information created during hospital care.

Medical records help document a patient’s medical history, consultations, diagnoses, treatments, procedures, diagnostic results, and other information related to the care received at the hospital. These records also support communication among authorized healthcare professionals involved in the patient’s treatment.

Our team works to help ensure that patient information is properly maintained, accessible when appropriately needed, and handled with care throughout the record-management process.

OUR SERVICES

Health Information & Records Services

Medical Record Management

Organization and maintenance of patient medical information generated through consultations, diagnostic procedures, treatment, admission, and other hospital services.

Medical Record Requests

Assistance for patients or appropriately authorized individuals requesting available copies of medical records or related hospital documents.

Record Retrieval & Verification

Support in locating and verifying patient records when required for appropriate hospital, medical, or administrative purposes.

Health Information Support

Assistance with questions involving hospital medical records, record availability, and the appropriate process for requesting information

REQUESTING MEDICAL RECORDS

What to Know Before Making a Request

Patients who need copies of their medical records may contact the Medical Records Department for assistance. The requirements may vary depending on the type of document requested, the person making the request, and the purpose for which the information is needed.

Before visiting, patients are encouraged to contact Nazarenus Hospital to confirm the current requirements and availability of the requested record.

What patients may be asked to prepare
  • Valid identification
  • Patient’s complete name and relevant hospital information
  • Details about the record or document being requested
  • Date or approximate date of consultation, admission, or procedure
  • Appropriate authorization when a request is made on behalf of another patient
  • Other supporting documents that may be required by the hospital

Requirements, processing times, availability, and applicable charges may vary depending on the record requested. Please contact the Medical Records Department before visiting for the most current information.

PATIENT INFORMATION

Your Medical Information Is Handled with Care

Patient medical information is sensitive and should only be accessed, used, or released through appropriate hospital processes.

The Medical Records Department helps maintain patient information and supports appropriate record requests while observing the hospital’s procedures for handling confidential health information.

Patients requesting records on behalf of another individual may be asked to provide additional authorization or supporting documentation before information can be released.

The hospital’s official privacy, patient-rights, and medical-record release policies will govern all requests for patient information.

FREQUENTLY ASKED QUESTIONS

Medical Records FAQs

How can I request a copy of my medical records?

Contact the Medical Records Department to confirm the current request process, required documents, and availability of the specific record you need.

Be prepared to provide identifying information and details that can help locate the appropriate medical record, such as the patient’s name and the approximate date of consultation, admission, or procedure.

Additional authorization or documentation may be required when another person requests records on behalf of a patient. Contact the hospital beforehand to confirm the applicable requirements.

How long does it take to receive medical records?

Processing time may vary depending on the record requested and other requirements. The Medical Records Department can provide current information when you submit your inquiry.

Any applicable charges may depend on the type and amount of documentation requested. Please contact the hospital to confirm current fees before making your request.

At present, I would not promise online medical-record requests on the website. Nazarenus indicated that it does not currently have downloadable forms or an existing online patient system

NEED A COPY OF YOUR MEDICAL RECORDS?

Let Us Help With Your Records Request

Contact the Medical Records Department for information about requesting hospital records, requirements, document availability, and other health information concerns.